HH Patients Care is committed to protecting your privacy. This policy explains what data we collect, why we collect it, and how we keep it safe — in plain, simple language.
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What We Collect
- Name, email, phone number & date of birth
- Family member details when added as dependents
- Payment info processed securely via Razorpay (we never store card details)
- Visit records, OTP logs & billing history
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How We Use It
- Manage your membership & digital card
- Process payments & verify visits via OTP
- Track your savings & send important notifications
- Improve our app through analytics
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Who We Share With
- Partnered hospitals — to verify membership & apply discounts
- Razorpay — to process secure payments
- Law enforcement — only when legally required
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How We Protect It
- SSL/TLS encryption on all data transfers
- OTP-based verification for every visit
- PCI-DSS compliant payment processing
- Restricted access to authorized personnel only
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Your Rights
- Access — Request a copy of your data anytime
- Correction — Update your info via the app
- Deletion — Delete your account & data within 30 days
- Opt-out — Turn off promotional notifications
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Cookies
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Children's Privacy
We don't collect data from children under 13. Dependents must be added by a parent or guardian.
Have Questions?
Reach out to us anytime — we're happy to help.